#cio

new CIO starts today, was CIO at Fannie Mae

Saw an org announcement that we now have seven CIOs with overlapping responsibilities (we had some of them before). I guess things were going so well with chief dipsh-t as CDIO that they decided we needed even more chief dipsh-ts. This played out at Optum a decade ago - spoiler alert: it ends with RIFs and consolidation.

JE leaving as CIO has me concerned. In all of O&T he seemed to be the one guy who had a vision (that wasn’t 100% AI driven).

The why is what I wanna know. Was he unhappy? Was there a rift with him at KR? Was it because of the ServiceNow disaster? Anyone know

If Tom makes that decision, are we going to replace Ms. Fleming with someone similar? BD has one of the most inefficient IT teams, and only a capable leader can turn it around. However, I doubt that many qualified candidates would be interested in joining BD.

LC is absolutely the worst CIO imaginable. A sack of trash would do a better job. Who ever hired him should be fired as they are terrible leaders for getting such a bad leader. We all know its MW and he's terrible himself.

The Bank data org tour struck a chord with plenty of readers, myself included — enough that I felt compelled to write Bank App Dev sequel, welcome back — same building, different floor. Where data org dysfunction looks like chaos, App Dev dysfunction looks like stability. Nothing moves. Nothing breaks. Nothing improves. It's dysfunction with better posture, and it's been running long enough to have its own gift shop.

Pull up another chair. Try not to trip over the shelfware.

Let's tour the exhibits.

The De Facto CIO
Every org needs a figurehead, and ours has “P” who has held the title without ever quite earning the function. Brought in by the previous executive regime, he has spent years occupying the seat without visibly shaping what happens in it.
The clearest tell: a Bank-level huddle was scheduled with the new company CIO joining. A last-minute schedule change meant the session needed an agenda on short notice — and neither he nor his immediate leadership team could produce one. A full hour, and nobody in the room had a topic worth raising. That's not a scheduling failure. That's a preview of what three-plus years of "leadership" actually produces when you ask it to show its work.

The Nepo Four
Beneath him sits a cluster of leaders, “C”, “S”, “H” and “B”, who have occupied the same corner of the org for the better part of two decades. Call them what you want, but I call them The Golden Escalator Club of Bank IT — the point isn't the nickname, it's the tenure. Twenty years on average between them in the same space, doing the same kind of work, is either deep expertise or a very long nap, and the org's output over that period suggests it's mostly the latter.
Their playbook, refined over two decades: buy a vendor product, bolt on a few customizations, call it modernization, repeat.
This is the deeper problem: an org can't innovate when the people setting technical direction have had the same direction for so many years. Institutional knowledge is valuable. Institutional stagnation dressed up as institutional knowledge is a liability nobody's pricing in.

The Culture Crusader
Every leadership team has one person and here they have “A”, whose actual job title is a mystery but whose calendar is fully booked with potlucks, culture-committee meetings, and "fun" planning. Somewhere in the org chart this counts as leadership.

The New Hire Nobody Can Explain
Then there's the recent VP hire, “R” brought on shortly after previous executive departure. What's notable is that colleagues looking at his public profile came away with more questions than answers about the background and education that got him there. When a hiring decision generates confusion rather than confidence among the people who'll actually work with the person, that's worth asking about — not because of who they are, but because of what the process was that got them the seat. Of course, working with the CIO at a previous company seems to be one heck of a resume booster. Networking is important, but this might deserve its own leadership competency. And the story apparently doesn't stop there. Another familiar face “D”, from the same circle lands an Executive Director title. Coincidence? Maybe. But from the outside, it certainly makes people wonder whether referrals have become the organization's fastest promotion path.

The Members, Again
Same ending as always, because it's the same org, just a different floor. Every vendor contract signed instead of a capability built, every leadership seat filled by tenure or past history instead of vision, every all-hands where enthusiasm substitutes for a plan — it all lands somewhere. Not on the CIO. Not on the EMGs. On the members, who are paying — through fees, through slower service, through features that never arrive — for two decades of nobody asking a harder question than "which vendor pitched us this quarter?"

What It Could Look Like Instead

• A Bank CIO who can fill an hour with actual priorities, not just occupy the seat between meetings
• Leadership that's been in the org long enough to have built something, not just renewed enough licenses
• Hiring decisions that hold up to scrutiny instead of generating hallway questions
• A build-vs-buy conversation that happens before the vendor contract, not never
• A single meeting where someone asks: does this actually make things better for the members?

None of it's radical. It just requires leadership that treats being in the seat as a responsibility to have built something, not a reason to stop trying.

He says he's learning and no immediate changes are coming but lets be for real

One of the last rats off the ship or is he sick of leading the rudderless ship? Almost nothing from the c suite and every major position has left the last six months.

No wonder it feels like no one’s driving this ship, except the CIO lighting money on fire with all these new applications and projects that have gone nowhere

This company should change its name now. Walgreens is gone, it was destroyed by R0z and her wrecking crew - Tracey Clown, HS1OWW who was her CIO/CCP, and several others. It's an embarrassment now, and simply needs to go away. And the Board who let it happen - Jan, Val, Ginger....should be removed from any board roles. Criminals...all of them.

That bloke is a joke and needs to be trashed.

I had my manager call me today and ask for my skills and education background. He told me company is again further more looking at skills and determining who should be placed where. He never used the word layoffs or reduction. CIO tower.

Thoughts on the new CIO?

I was expecting big things but haven’t seen much.

Is he cautious or doesn’t know what needs to change?

BNY Pershing’s CIO came and went faster than a transformation buzzword. The British hipster swagger, the artisan‑arrogance, the 'Untuckit' shirt and white tennis shoes style and the “I’ll fix and co-locate everything in six weeks” energy — all gone. And in classic BNY fashion, the update is delivered with that beloved euphemism: “He is no longer with us.” Translation: blink and you missed him.

Just wanted to give the proper hello to rhe worst CEO and human being in Chevron History, MW. Also a hello to the worst CIO in Chevron history that is destroying his fellow American IT personnel to pad his pockets. What kind of people have so little loyalty to their country and community they happily sacrifice them for themselves? Terrible humans. They DO NOT HAVE to act this way. No law says they have to. For those defending these people, a few extra pennies of dividend in your retirement fund at thr cost of laying off people in your community is not Wirth it. Its absolutely wirthless! You dont have enough in your account to make a difference. Now to head out to take an MW!

He's got 28 under him right now, soon to be 29.

What's the endgame? What's going on?

To Project LLM

Literally Losing Millions

Fiserv CIO doesn't use nor understand AI properly even as a fintech and throw an LLM at everything even in finance. So I think the name makes sense. hbu?

Any trickle down effect for this? Looks like some people on the list is a surprise.

CIO just want their metric shine by reducing ppl and showing off ai is working … let’s replace MD cto with AI

I hear they let the CIO Kim M go . Had to be over this cluster of a deal with outsourcing IT. Wonder which dope from her staff they will put in place now.Hopefully they go to the outside and get someone to clean up her mess.

Makes me wonder if we shouldn’t replace a lot of C-suite employees with AI.

This was in Fortune magazine.

https://fortune.com/2026/03/30/dells-cfo-is-using-ai-agents-to-run-his-finance-team-and-has-helped-the-ai-business-go-from-0-to-25-billion/

There is no need to beat around the bush.

Everyone know FISERV CIO has initiative to move all jobs to INDIA.

The company is on a DOWNWARD SPIRAL for a LONG TIME.

It does not INNOVATE.

That is why we want AI, because there are already MINIMAL STANDARDS.

So if you don't like it? Find a NEW JOB.

Otherwise, It's NOT WORTH IT.

Or else stay at Fiserv and have your job OUTSOURCED.

If not deal then deal with LOW QUALITY,

And MORE AI,

And more OUTSOURCING,

And more being TREATED LIKE A CHILD.

Its part of the DOWNWARD SPIRAL.

Stephen Miller is ON THE SIDE OF PROFIT, NOT YOURS.

Understand?

No reasons given, only that they'll be resigning, effective in a couple weeks.

Donna Hart left Ally in January and she was CIO over IPRM. Now Satish is leaving CIO over Tech. What are your thoughts?

So NN the new CIO says he's doubling down. That means for all the ones who have lengthy careers, we're out. Get your resume ready because he's going to flush the whole lot. Wonder how long it'll take the shadow ops team to pull this one down.

With the CIO shown the exit door, who will do more lay offs now in IT?

Just curious. And, yes, I can look it up on my own but just wanted to prompt others into thinking. This is not good.

Any chance that India or the Philippines could keep Kerrins while she executes her global cheerleading tour? Many I believe would agree that AI could replace her role and save millions . Or a lower paid CIO in India could do the job since much of it is done in India and the person would be smarter.

Highlighting one of the reasons among many in Molina causing this huge Margin issues. CIO "A D" hires from his pet IT vendor Infinite and lay offs us full time IT and business operation employees. Many of us in IT & Operation management know CIOs connection with Infinite and what’s their benefits from them but remained to keep mum fearing backlash. He indirectly forced us (management) to take contractors of Infinite and favored Infinite to get many useless projects (some were necessary but many were just there to give them business). He has milked Molina a lot causing this huge margin issues for Molina now as he gave tons of useless projects to Infinite and indirectly gets benefitted. COO to whom CIO reports, probably knows about it and possibly is friends with Infinite too obviously for mutual gains. They are firing employees now after doing a bad job of not managing the margins correctly and causing excessive spending in IT and overall company operations. They should be the first one to be fired as they caused excessive spending as someone said in comments in another post about the spend in Azure, useless Upgrades in pretext of modernization, New Products, AI spending to name a few. Just imagine, we are serving the poorest of poor folks in USA by doing R&D in AI, building them shiny apps etc. using companies like Infinite, offshoring the Jobs and paying company like Infinite with USA government $$ which is meant for the poorest of poor Medicaid beneficiaries.

I know A Patel is gone. V Wali gone too? Rat is cleaning up all former Anil's leaders. Whats going on?

It sounded like she chose to leave as she has a "next role" lined up, but CareFirst will have an "acting CIO" for the time being, Not a great sign.

BD has turned into a circus of nincompoops , seemingly united by one goal: destroying what used to be a great company. It started at the top with the CEO, followed by a chain of DEI hires, each worse than the last, culminating in the collapse of TGS. The irony is that the CTO/CIO doesn’t even realize that he/she’s being manipulated by her VPs.

I Nominate our CIO for the ‘best cio silicon valley’ award for 2025. He is the reason the company is doing so good. His vision, strategy and hard work is more than all the company execs put together. He truly deserves a huge hug and a bucketful of stock options. That inspite of having such a mediocre team. Hats off Sudhakar.

This CIO has not only gutted the workforce, but also the systems. Poor culture thrives, and online articles are the focus versus getting the business to be effective through delivery and commitment. Get someone effective in Singapore to replace this jo**r.

Wrn Leggs is gone at the end of the month

It has become prisoners of Mckinsey. Mck folks have more info than employee. on an average there is 1 (employee) to 10 McK person in meetings.. think if McK people charge 400 an hr. how much they are minting. I am sure Mr CIO gets the kickback. This company is going to go down.

I’m concerned that the current CIO may not have the depth of experience required for a large semiconductor manufacturing company. His background at PagerDuty, while relevant in a different context, does not clearly demonstrate the capability to lead in this type of environment. I would encourage a review of this appointment and the criteria used in making it.

Was RAd today. F&O - CIO Brazil. I know many others that were also RAd today in CIO

I liked JC, he obviously got replaced for someone cheaper.

Was there some other story there?

Gonna be hard to find someone as competent as Sandip, he was was a mighty little elf. Maybe next hire can do a 200x