#communication

Hans can fu-k up and he gets a nice bonus. In comes Dan, lies with a sh---y PR statement. Communication company with sh-t communication, gets rid of productive workers with great track records, but the bosses fu-k it up.

Was laid off as Verizon rep inside Best Buy. I replied to the message earlier to confirm, but I’ve had no communication since. How do I access to see my severance. Thank you!

I was informed I was impacted but have not received the email with the links, etc.

Anyone have the link to the severance portal?

Any Northern California people affected?

We have always put customers first!

Oh wait it’s Dan on Horseback.

…so sorry and heartbroken to read all these posts today. Best of luck to everyone impacted by this disaster to Verizon.

I was hired in December 2 years ago and in the RIF call I asked my manager if I will get severance based on the last day of work or notice day which will make a difference to get a 1 or 2 years based severance package.
He didn't know and said HR will contact you but no one did so I wonder what to expect as I didn't get any further communication yet after my manager's call

Our incoming calls going directly to voicemail!
Per Apple Support suspected “network” issue.
Required a phone reset….
Coincidence?…
Anyone else having/had trouble?

Anyone know if they will send emails for VSP?

Anyone in the Vec channel affected? CE's? BDM's? Directors in VEC?

The way this was handled is a disgrace, especially for a "communications" company. Verizon has been losing customers by the hundreds for months now and their solution is to cut Operations. Some markets are down to a few guys for entire states. Way to put the customer first, Verizon. Bravo.

No news from the NRB side, assuming it’s safe now?

My VPN just went down and can’t connect. Is it just glitch or they just brought down my access. I am scared now!!!

Asm in Atlantic south need answers as to job safety for store level managers I know reps are affected but idk about ASM and RM

Many reps and ADs getting the news today. Calls will begin shortly with a larger announcement mid day

Haven’t heard anything about customer service. Also haven’t heard anything about PACT or are new customer champion department.

Are we safe? Or know anyone affected?

Alpharetta Switch here. Nothing so far other than 2 folks.

Just looking for clarity as to how this will unfold. Also, I like my boss, he's a good dude. When will I know if he is safe?

Any word from anyone is Wisconsin yet?

Current time is 0823am. I haven't heard anything from Ops, Retail, R2B, B2B, VEC...

Anyone else having the same feeling? I have not heard anything from my Manager or Director…No invites or schedules on their calendar…all team members are just on the edge of their seats even if a new email pops up. But no word if we are all safe or any impact on our team!

Just getting too anxious at this point! I hope at least they let us know if we are safe or not!

What’s the details on your team? I’m tired of all these group chats with depressed people

We had 1400 calls in que everyday now today 8 minutes between calls!!! Go figure

**I just got the confirmation that VEC MDU will be reduced from 7 client executives “Fios/5G” to 4 client executives per Team…..YOU HEARD IT FIRST** ask your AD/Sr.Directors to be transparent this time, apparently its to help with the transition of the frontier merger happening in less than 4 months., hopefully they wont be clueless and dont know cause it seems the employees know more than the leaders these days.

15 minute one on one with my director, a bit outside the 8am - 10am window but they’re in a different timezone than I am.

email from CEO at 7am...
meeting for 1:1 with SD in over an hour...

gonna make me STRESS over what this is about? BRUH

Would somebody mind copy/pasting the text?

I’m currently at work checking email and nothing from the ceo but I am in wireline fios customer service but I thought that email would be sent out to all of Verizon I guess not.

Had a pre scheduled PTO day, wondering if they’ll still call or wait until tomorrow. I’d like to get this cr-p over with.

Those who has received Dan email are safe?

Just in case he wanted to talk

Can anyone reveal when the first call will be made and when to finish it ?

It’s not a state secret.. you can say that much

Please join us for the next TAAP Town Hall on December 10.

We'll share strategic business updates and news to keep you informed as we prepare for what's ahead in 2026.

We'll also reserve time for Q&A to address any questions you may have. If you have a question for the TAAP leadership team, submit it here by December 9.

We look forward to seeing you there.

I’m in VZ Connect but my manager is terrible and doesn’t communicate well. Can anyone tell me if Connect will be impacted?

I work in one of the VCG departments. I can’t share specifics because we were told to keep this private. But SDs and ADs were pulled into a meeting with their VP and notified their teams are all safe. Similar meetings are happening all across the org this morning so you should likely be getting an update soon. If you don’t hear anything that might be a bad sign…

All the network techs in our state had MNC meetings and calls assigned to us for 8am-9:30am tomorrow 11/20. Asked our supervisor about it and could hear the sheer panic in his voice when he said he had no idea about it and that he hasn’t been invited to a call of any sorts for those times. There’s also no bridge # or meeting link sent to us yet. Just blocked off MNC from 8-9:30.

Not sure if that means we are safe or if he’s getting the boot.. I hope not. He’s one of the few good supervisors still around.

I can’t imagine they’d let all of us go. There wouldn’t be anyone to maintain the network.

Did any other areas get the same meetings assigned to them?

At first they mentioned how we outperformed booking revenue and we hit all these expectations and more. Then they briefly mentioned layoffs and the just said they can’t say anything about it and just to put your head down and wait for the storm to end. Looks like it’s happening even when we are over performing in some segments.

It began, as these things often do, with a badge scan and a fruit tray.

Robin Vince and the Executive Committee descended upon Lake Mary two weeks ago, bringing with them a whirlwind of strategic platitudes, pre-cleared talking points, and a palpable sense of curated warmth. The site was abuzz. Floors were vacuumed. Acronyms were polished. Someone even replaced the “Out of Order” sign on the espresso machine with “Temporarily Visioning a Better Brew.”

The town hall began promptly, or as it’s known in EC time, at “Empathy O’Clock.” Robin opened with a heartfelt nod to “the incredible work happening here,” followed by a 17-minute meditation on resilience, stakeholder trust, and the importance of “showing up”—which, ironically, most of the EC had not done since the last earnings call.

The Q&A was pre-screened, of course. No questions about layoffs, offshoring, or why the new “Agile Transformation Hub” is just a SharePoint folder with a GIF of a hamster on a wheel. Instead, we heard about “listening deeply,” “leading with heart,” and “unlocking the power of our people”—phrases that sound profound until you realize they mean absolutely nothing and cost nothing to say.

Enter James Legrand, our site lead and resident Zen Buddha philosopher-king of LinkedIn. Within hours, his post appeared:

"Leadership is not a destination. It is a sunrise reflected in the eyes of those we serve. Grateful for Robin's visit and the reminder that empathy is a verb."

What does that mean? No one knows. But it got 247 likes, mostly from new recent new hire analysts and people who also post about “intentional gratitude” and “the ROI of kindness.”

One associate commented, “So true, James. I felt the empathy in the hallway.” Another chapped lips sympathizer fabio-sly replied, “I didn’t see Robin but I felt him.” We’re still unsure if that was metaphorical or HR-worthy.

Meanwhile, back at our desks, nothing changed. The org chart still resembles a game of Jenga played during an earthquake. The “transformation” roadmap is now in version 6.2b. And the only thing cascading is the mandatory empathy training module, which now includes a quiz on “active listening postures.”

But hey—Robin gestured (while admiring his new Rolex). The EC smiled. James posted. And somewhere, a hamster keeps running and more jobs are lost in this heartless and unemotional chaos.

If everything crashes again on Thursday, I swear my heart is going to give out from the stress, because with the total lack of real communication from leadership, this place is the only spot where I can even try to figure out what’s going on. I’m begging the universe not to let this fall apart on D-day, because losing this one source of updates would push the anxiety into a whole different level.

I still can’t figure out why some Sr Directors are saying “I know nothing at all.. I’m waiting to hear too” and then other Sr Directors (and even ADs) know the names of those affected on their team. Why is the comms plan and information leaking so different this time?