The "Un-carrier" is dead. You have successfully metamorphosed into the exact corporate utility you built a brand on mocking.
Your recent pivot isn't innovation; it’s a liquidation of your own values.
Ladies and gentlemen. Let’s look at the scoreboard:
• You posted $11.3 billion in net income and shoveled $14.4 billion into stock buybacks, yet still slashed 5,000 jobs. That isn't economic necessity; it’s strictly avarice.
• You reneged on your "Price Lock" guarantees for legacy plans, trading decades of consumer trust for a short-term margin boost.
• You are inflating bills with discretionary "Regulatory Program" junk fees, adopting the very tactics you used to ridicule AT&T and Verizon for.
• You are dismantling human contact, ki-ling channels like Apple Business Chat to force customers behind your "IntentCX" AI wall.
• While avoiding headlines, you are currently executing "quiet layoffs" of tenured engineers, cec, cx, and sales teams in 2026 just to polish your efficiency ratios.
Oh, and you aren’t done yet? You still have teams waiting to find out if they have a job in the next couple of days and upending people’s lives without remorse.
You aren't disrupting the industry anymore. You are just extracting value from it until there is nothing left.
You’re no longer the Rebel Alliance. You’ve become the Empire.