#leadership

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Is RTO Finally Starting to Crack?

Rumor around HQ today is that easing the 5x RTO policy is actually being discussed and could be on the horizon. If true, it would be about damn time.

The employee feedback has been clear. The commute is draining, morale is in the toilet, productivity has drastically decreased, and the policy is making AT&T less attractive to the exact talent it needs to retain.

Rumor is leadership is finally realizing that forcing everyone into an office five days a week wasn’t the brilliant strategy they thought it was.

Nothing is official, but if this actually happens, it would be a pretty big admission that 5x RTO went too far.


Expensive Monuments, Empty Suits, and the Innovation Theater Inside Nike

The LeBron James Innovation Center was built to represent the future. Instead, it increasingly feels like an extraordinarily expensive monument to executive vanity, an architectural masterpiece filled with empty desks, empty language, and far too many empty suits.

Walk through the building on an average day and the most impressive innovation may be how successfully leadership has made actual leadership disappear. There is hardly anyone there, accountability is even harder to find, and yet the people in charge continue performing their roles as though everything is working perfectly.

From facilities leadership to the executives supposedly responsible for product design, development, and engineering, the operating model appears remarkably consistent: protect the narrative, protect the hierarchy, and never acknowledge the widening gap between what is presented in meetings and what is actually happening.

The building is world-class. The leadership seems better suited to a corporate costume department.

These leaders speak endlessly about innovation, collaboration, courage, transparency, and psychological safety. Nike has apparently perfected all five, as presentation slides. In practice, when someone raises a legitimate concern, challenges a failing process, or points to a red flag, leadership rarely addresses the issue. It simply begins treating the person who identified it as the issue.

Nothing says “innovative culture” quite like punishing the people who notice what leadership would prefer not to see.

Real leaders confront uncomfortable information. Empty suits manage the optics. Real leaders create clarity, accept responsibility, and protect their teams. Empty suits schedule another meeting, repeat the approved vocabulary, and wait for someone more disposable to absorb the consequences.

At the LeBron James Innovation Center, there is no shortage of impressive titles, carefully staged presentations, executive theater, or self-congratulation. What appears to be in critically short supply is ownership.

The irony could not be sharper: a building dedicated to innovation operating within a culture that can discourage honesty, punish dissent, and reward people for maintaining the fiction that everything is fine.

Innovation does not come from dramatic architecture, expensive equipment, slogans painted on walls, or executives pointing at presentations about “the future.” It comes from capable people being trusted to challenge assumptions, expose weaknesses, and solve difficult problems without fearing professional retaliation.

When leadership treats critical thinkers as disposable while protecting those who preserve the status quo, the organization is not engineering the future. It is engineering its own decline, apparently with executive approval.

Nike still has extraordinary talent. What the LeBron James Innovation Center appears to lack is leadership worthy of that talent.

But perhaps that is the building’s greatest innovation: proving that you can spend a fortune creating a monument to the future, fill it with empty suits, and still expect everyone else to pretend the emperor is fully dressed.


How is the layoff list made in ESG?

Are there any actual discussions at the manager or director level regarding the specific people on the layoff list?

I’m curious if they actually compare everyone's skills, experience, and output before the list is finalized, or if it’s all just decided at the discretion of senior management.


More people leavingllll

CenTeam,

After a career defined by remarkable leadership and an unwavering dedication to transforming healthcare in our country, Drew Asher has announced his intention to step down from the CFO position on December 31st and retire from Centene at the end of 2027. Drew has been an incredible CFO and a true partner to me in the leadership of this extraordinary company. He has also served as a mentor, friend and role model to countless members of the CenTeam.

As we look ahead, I’m excited to share that Chris Neczypor will join us in September and will become Centene’s next CFO on January 1st. Chris joins us from Lincoln Financial where he served as CFO and also led strategy and enterprise transformation. Beyond his robust financial experience, Chris embodies our One CenTeam culture. He is a collaborative leader who is deeply committed to helping us simplify healthcare and transform the health of the communities we serve. Native to the Philadelphia area, Chris is a die-hard Eagles fan who loves spending time with his family and three dogs.

Over the coming months, Chris, Drew and I will partner on a thoughtful transition, ensuring we are well prepared to step into Centene’s next chapter. We look forward to giving Chris a warm welcome when he begins with the company next month. In the meantime, I’d ask that you join me in thanking Drew for all he has done and will continue to do for Centene. I look forward to celebrating his remarkable career and legacy when he retires late next year.


An Open Letter Regarding the Strategic Direction and Future of Verizon

To: Dan Schulman, CEO of Verizon

Dear Mr. Schulman,

As a dedicated stakeholder, I want to acknowledge the ambitious goals set for Verizon. Reclaiming market leadership and maintaining a dominant industry position is a vision we all share. Navigating a hyper-competitive landscape requires a strong strategy, and the need for organizational evolution is well understood.

However, I wish to offer constructive feedback regarding the current implementation of this strategy. While cost efficiency is a standard business lever, a heavy reliance on continuous workforce reductions has created a culture defined more by uncertainty than by innovation. Significant personnel losses deplete institutional knowledge and place immense operational pressure on remaining teams. When workloads increase while teams face ongoing structural changes, morale and engagement inevitably decline. Furthermore, these internal pressures appear to be manifesting externally in our service quality with multiple network and system outages we have seen recently. Long-term corporate value relies heavily on the stability and well-being of the professionals executing the strategy.

Since the broader transition to 5G, there has been a noticeable shift in network performance compared to the legacy 4G era, with users occasionally experiencing connectivity gaps in high-traffic or residential environments. Verizon’s primary competitive advantage has historically been its gold-standard reliability. Prioritizing aggressive cost-cutting over network excellence risks erasing the differentiation between us and our competitors. To protect the customer base and reduce churn, a return to highly available and resilient network is essential.

I urge you to consider a more balanced approach to this transformation—one that prioritizes technological innovation and infrastructure over continued personnel reductions. Let us ensure Verizon leads the industry by investing in groundbreaking products and services that competitors cannot easily reproduce. A long-term legacy is best built on technical superiority and a motivated, stable workforce.

Thank you for your time and leadership in considering these operational perspectives.


Boeing at the helm: the broader change that occurred in the American economy starting after 1980.

Source below…
—-
This is Jim McNerney.

To me, he is symbolic of a much broader change that occurred in the American economy starting after 1980.

Companies that had historically been run by engineers, operators, and people who spent their careers working their way up through the organization increasingly began to be run by MBA and finance-oriented executives brought in from the outside.

Boeing is one of the best examples.

Boeing was once considered one of the great American companies. One reporter described it as almost less of a conventional business than an association of engineers devoted to building extraordinary flying machines.

In a sense, almost like a co-op of engineers.

Then, in 2005, Boeing hired Jim McNerney as CEO.

Under McNerney, Boeing increasingly emphasized cost reduction and financial performance.

Engineering labor costs were cut. Significant portions of engineering and manufacturing work were outsourced. The intention was to save money, but critics have argued that outsourcing ultimately created additional costs through coordination problems, repairs, redesigns, and rework.

At the same time, Boeing increasingly returned billions of dollars to shareholders through stock buybacks.

When a company generates large amounts of cash, it has choices.

It can:

  • invest in research and development
  • invest in new products and manufacturing capacity
  • pay employees more
  • build financial reserves
  • acquire other businesses
  • return money to shareholders through dividends or stock buybacks

The criticism of Boeing is that it increasingly chose the last option.

And that matters.

Every dollar devoted to financial engineering is a dollar that cannot simultaneously be invested in engineering, employees, manufacturing capability, or R&D.

Meanwhile, employees were raising concerns about the quality of Boeing’s products and engineering processes.

Some engineers and employees who raised concerns said they faced retaliation, harassment, or termination. Some subsequently filed whistleblower complaints with the FAA.

Years later, the Boeing whistleblower story became even darker and more controversial when two prominent whistleblowers died, fueling intense public discussion around the company and its safety culture.

Then the airplanes started crashing.

In 2018 and 2019, two Boeing 737 MAX aircraft crashed, ki-ling hundreds of people.

What is particularly striking is what happened financially.

After the first crash, Boeing’s stock would still reach an all-time high before the second crash.

Think about that.

A company could be experiencing an emerging engineering and safety catastrophe while the financial markets were simultaneously signaling extraordinary success.

Around the same period, economist Daron Acemoglu and his co-authors studied what happens when companies hire managers with business-oriented backgrounds.

One of their important findings was that worker pay tends to decline after these managers take control.

And critically, those wage reductions were not necessarily accompanied by corresponding improvements in productivity, output, investment, or efficiency.

In other words, the company was not always becoming fundamentally better.

It was becoming better at transferring value.

Less to workers.

More to executives and shareholders.

Research like this suggests that changes in corporate management philosophy may explain a meaningful portion of the rise in American income inequality.

There are several possible policy responses.

Stronger antitrust enforcement.

Greater union power.

More competition.

But another idea deserves more discussion: stakeholder capitalism.

One proposal already introduced in Congress is the Accountable Capitalism Act.

Among other reforms, it would require very large corporations to give employees representation on their boards, with workers electing 40% of directors.

The principle is simple.

If employees help create the long-term value of a company, they should have some representation in determining how that company is governed.

That changes the incentives.

Instead of corporate leadership being overwhelmingly focused on quarterly earnings, stock prices, executive compensation, and financial extraction, employees would have a formal voice representing engineering capability, institutional knowledge, product quality, long-term investment, and the durability of the company itself.

Boeing is therefore about more than Boeing.

It represents a much larger question about American capitalism:

What happens when companies stop being run primarily by people obsessed with making the product better and start being run primarily by people obsessed with making the financial metrics better?

https://vm.tiktok.com/ZN88tkwsX/


Nike Innovation Leadership: World-Class Excellence in Strategic Seat-Warming

Nike Innovation Leadership: World-Class Excellence in Strategic Seat-Warming

Please join me in recognizing the extraordinary contributions of certain Nike Innovation directors—the courageous executives who collect enormous salaries while bravely enduring back-to-back meetings about meetings.

Their impact is difficult to measure, primarily because there isn’t any.

These visionary leaders have perfected a revolutionary management model:

• Protect your title.
• Protect your salary.
• Protect your friends.
• Protect the appearance of importance.
• Under no circumstances protect, develop, or advocate for the employees doing the actual work.

When talented people ask for support, mentorship, career development, or basic accountability, leadership suddenly becomes powerless. But when someone posts an uncomfortable truth online? Incredible. Immediate alignment. Urgent conversations. Executive escalation. A flawless demonstration of speed, collaboration, and decisive action.

Apparently, deleting criticism is the only deliverable this leadership team can complete on schedule.

Imagine if they invested that same energy in developing employees, removing barriers, making decisions, or producing something more valuable than corporate theater and expensive calendar invitations.

But let’s be fair: warming a premium office chair all day while protecting a six-figure salary is demanding work. Sometimes you barely have enough energy left to say “people first” before doing absolutely nothing for those people.

Innovation isn’t dead. It’s just trapped in a meeting, waiting for approval from someone whose primary contribution is occupying a director-level seat.

Just delete it.™


Like holding up a mirror

A Japanese company and a North American company decided to have a canoe race on the St. Lawrence River. Both teams practiced long and hard to reach their peak performance before the race.

On the big day, the Japanese won by a mile. The North Americans, very discouraged and depressed, decided to investigate the reason for the crushing defeat.

A management team made up of senior management was formed to investigate and recommend appropriate action. Their conclusion was the Japanese had 8 people rowing and 1 person steering, while the North American team had 8 people steering and 1 person rowing. So, North American management hired a consulting company and paid them a large amount of money for a second opinion. They advised that too many people were steering the boat, while not enough people were rowing.

To prevent another loss to the Japanese, the rowing team’s management structure was totally reorganized to 4 steering supervisors, 3 area steering superintendents and 1 assistant superintendent steering manager. They also implemented a new performance system that would give the 1 person rowing the boat greater incentive to work harder.
It was called the ”Rowing Team Quality First Program“, with meetings, dinners and free pens for the rower. There was discussion of getting new paddles, canoes and other equipment, extra vacation days for practices, and bonuses.

The next year the Japanese won by two miles. Humiliated, the North American management laid off the rower for poor performance, halted development of a new canoe, sold the paddles, and canceled all capital investments in new equipment. The money saved was distributed to the Senior Executives as bonuses and the next year’s racing team was outsourced to India.


RTO in IT Except.....

There are "senior leaders" within IT, specifically within the IT S&S org that have been blessed with the ability to be FULL TIME REMOTE.
Why are these "specials" allowed to work from: Florida, Ohio, San Antonio, Houston.
How is it cost effective for all these leaders to spend 3M $ to meet in MN once a month for a week?
Can anyone shed some light on this? Big bright spot light...


Drop your Drawers, Daddy is back!

The implication? $300M in restructuring is nowhere near enough. New restructuring plan headed your way stat!

https://timesofindia.indiatimes.com/technology/tech-news/oracle-layoffs-as-oracle-leadership-prepares-to-send-6am-layoff-email-on-september-1-company-asks-managers-to-give-a-list-of/articleshow/133235370.cms

ps remember that it's easier if you relax your butt-cheeks.


If I Were A Web Scrapping Algorithm

If I were a web scrapping algorithm I would definitely scrape this website for general internal sentiment at companies. Such a web scrapping algorithm might be used to inform investment decisions naturally.

If that were the case I think that the web scrappers should know that our current CEO has no plan. The only plan is to reduce headcount to increase profitability. Besides that the plan is to produce a new front end for our employees to use when interfacing with our customers. This front end will over index on AI utilization and thus necessarily increase the costs of every single interaction at Verizon. By increasing cost I mean increase the cost of processing the transaction FOR Verizon. Which will ultimately be passed on to the customer, and further derail price competition.

Meanwhile there is no substantial plan to rectify the twisted multi architecture back end that backs all of VZ’s actual business processes. Basically we have several organizations devoted to individual legs of the flow of data for a single interaction. No documentation or insight into those legs. Thus no visibility into the inner working in our own ordering systems.

This is not going to be addressed. If it is then Dan Schulman’s answer is vendor consolidation and outsourcing the entire department’s responsible for this mess. Which will not work in such a way that secures long term investment in the company.

The only real answer is clean out middle management and bringing in outside talent. However there has been no real move towards that, not even an expressed desire.

End of the day. Do not invest in VZ web scrappers.


Management Layers

Let’s use this thread to discuss how many layers of management are between you and the CEO. Then also mention how many direct reports each manager has.

I will start. There are 7 layers of management between me and the CEO. My manager has 3-4 direct reports. His boss has 3 direct reports. His bosses boss has 2-3 direct reports. His bosses bosses boss has 2 direct reports. Above that guy? 3-4 reports again. If we use simple Graph Theory with rooted trees, and stochastic branching processes. We can extrapolate that no level of management is doing much. If you cannot understand what I’m talking about. Well that will tell you where this company is going.


Rebadge / Layoffs

Let’s discuss rebadging and layoffs here exclusively.

Ideally we would keep discussions about layoffs and rebadges right here. Discussions get pushed down as new posts come in. However your own interactions with posts are recorded. If you comment on this post this site will continue to alert you about other comments on that thread. It’s still effectively anonymous unless Verizon knows someone that owns this domain. Which given how tone deaf leadership is around anything discussed here. It’s unlikely that is the case.


Dan schulman - dictatorship

In the name of ai, he brought his stooges and now ki-ling actual working groups in verizon. He is super biased toward enterprise ai group led by hi* no respect for other groups who have shown millions of actual saving on ground. 0 fair chance for others to even present their work.


Director’s Club?

Curious, does anyone else feel like there’s a “Club” for Directors and above and then there’s everyone else. Our Sr Leadership is so completely out of touch with the reality of this company and have no clue what the groups they “lead” actually do, Managers just don’t care anymore to the point that they’re absolutely useless, and then there’s those trying to get the work done in completely broken systems. Is it the state of the current workforce and corporates, or is it just Enbridge that is COMPLETELY F’ING BROKEN!?!


What a joke!

This place is a f'n joke! Surplusing employees while vendors (his vendor) are adding complete unnecessary teams (and they are boasting about having him in their pocket and the promises he has made to them). This vendor rep was boasting about it this week right in the center of 7th floor. Many of us heard it! Our CIO is pushing his agenda while long term good employees getting sc--wed. When does it stop? Mark my word- we will all be gone soon. I have over two decades with T and I have never seen anything like this mess. It is not strategic, it is self motivated by our "leader".


Another PayPal Hire

They’ve hired another PayPal leader, and I’m honestly very happy about it. At this point, anyone would be an improvement over Tanya J. and Nancy C.

I just hope the new leader recognizes how much of the old leadership culture is still holding us back—and how slowly some teams in the digital space move.

I also hope they take a hard look at the ridiculous structure we have today, where it takes 5–6 stakeholders just to get a single button added to a digital page.

I’m really hoping this brings a meaningful cultural shift, with more accountability, faster decision-making, and a lot less bureaucracy.


AT&T Is Walking Straight Into a Talent Cliff

Most of the people working here today probably won’t be here three years from now. That’s the part “leadership” seems to be completely missing.

There are huge numbers of employees already past Rule of 75 who are just waiting for the right severance offer or their retirement date, whichever comes first. Add in everyone without a pension who is already looking for the exit, and AT&T is about to lose an enormous amount of institutional knowledge. And who’s replacing them?

AT&T has spent years cutting, freezing, consolidating and making the place less attractive to the exact people who are supposed to become the next generation of experts. You can’t keep gutting the workforce and then act surprised when there’s nobody left who knows how to do the work.

Stankey is right that demographics are a problem. He’s just looking at the wrong side of the equation.

The answer isn’t simply squeezing more work out of fewer people. It’s retaining the people under 55, developing replacements before the experienced workforce walks out the door, and actually giving talented people a reason to build a career here.

Instead, we’re making the job less attractive with 5x RTO, cutting benefits, cutting headcount and watching experienced people walk. You can’t retire decades of knowledge and replace it with a PowerPoint and a new hire.

AT&T is going to find out very quickly that you can’t cut your way through a talent shortage.