Start with Divya please.
Mike Lyons is Proof
that if you’re handsome and halfway articulate you will get many opportunities to fail upwards. Only way to explain it for how incompetent he was here
What incentive was there for Lyons to stay?
You’re spending a year fixing someone else’s disaster. Activist investors are circling. Employees hate the cuts. Shareholders hate the stock. Then a top 10 U.S. bank offers you its CEO seat. Who wouldn’t take that deal?
I'm gonna stay positive
We wanted change, we got change. Let's wait for at least a few months or even weeks before we form our opinions on whether the new CEO will be good or bad for us. Or is that too much to ask for?
Employee Vote on New CEO
Congratulations to everyone on successfully participating in the CEO selection process by existing under it. This is your friendly reminder that we'll all spend more waking hours under our CEO than under most elected officials, yet one is chosen by... — read more
Takis was a partner at McKinsey
This spells nothing but doom for employees
Thank god this chapter is over - let’s get it right now.
Best news this year - Mike is out. Maybe now we have someone who actually understands payments and really cares about people instead of just saying it. Now let’s get Dhivya out of here and we may have a chance.
Prepare for huge layoffs
The new CEO will want to make an impression from the start. My guess is he'll do it by cutting costs, whether that's needed or realistic or not. It happened with every new CEO and it'll happen with this one. The higher-ups fu-k up and we pay the... — read more
Need to bring back either Frank or Jeff.
The only two who know it well enough to fix!
New CEO
On a scale of 1 to "heading back to the FB-plantation" how will the employees fair?
The entire Board should resign!
This has been the worst handled succession plan by a Board since Jack Welch retired from GE. Now the only option left will be to no real up the company. Clover alone is worth the current market cap. Mike was never the right selection but the fact... — read more
Fiserv Announces Leadership Transition
https://investors.fiserv.com/news-releases/news-release-details/fiserv-announces-leadership-transition
Mike L
Mike is a gentleman but too much damage done by Frank. He can’t fix. Takis is a horrible choice, he was groomed by Gibbons and didn’t have a role for a year after hiring Fiserv. Yes, Gibbons! The Takis and Dhivya show will take FISV to $20/share... — read more
Fiserv up for sale
Anyone else think that Fiserv as a whole will just be swallowed by a competitor since we are cheap right now? Or selling First Data and splitting the company back into two would be better?
CEO appointment seems rushed
I hope I am wrong but naming Takis immediately as the permanent ceo feels like a short sighted panic move. I am surprised they didn’t name him acting while the right long term leader could be found.
Lyons leaving - worst ceo ever
Destroys all value and jumps ship
Someone Tell The Truth
You should never have managers in charge who cannot tell leadership the truth. You have managers waiting to get a Greencard who are afraid are of losing sponsorsship.....Fiserv needs to reevaluate this. The Truth shows itself through stock value and... — read more
Clients Aren't First
There is a real disconnect between what leadership believes is happening. What is being reported to leadership is happening. What is really happening.
FB shenanigans
Are we missing the obvious? The administration gives FB government positions with the IRS and SSA, enabling him to sell his Fiserv shares while they are high without liability for insider trading. FB then returns the favor, blocking the IRS from... — read more
So thankful!
Thanks to this board, I no longer need a therapist — just my keyboard, complaint, and forty other disgruntlement employees shouting ‘SAME’ back. It’s good to know I’m not alone in this journey. Stay blessed:) Have a good weekend ya’ll
FIG escalations and attrition is off the charts
Anyone have any thoughts? The guy that "was" in charge of all the cores and is now a segment head is always missing in action. How are we supposed to fix the leakage problems if SVPs are not held accountable? We all have our head buried in the sand... — read more
They are right execution is the problem but how are we going to execute?
Still too much vagueness around how they are going to fix the execution at this company. AI buzzwords isn’t going to be it. I had to laugh at some of the most basic execution problems ML pointed out regarding emails or tickets. Embarrassing for us.
Ask yourself…
Why do I still work here? Probable answers include, but not limited to: “I’m close to retirement” (acceptable) “The job market stinks” (bad answer; it hasn’t always stunk; you had plenty of time to leave when it was booming) “Would have to accept... — read more
Mike Lyons gets 70 million while forgoing raises or bonus’s for employees
Mike Lyons gets 70 million in year one while cutting staff, forgoing bonuses or salary increases for many if not all, stating market and company talking points around why they cannot spend money. All while taking 70 million 😂 Incredible leadership... — read more
I see nothing has changed
Left two years ago, just came back on this board to see if things have improved, and it's clear it's all exactly the same. They're still offshoring everything, thinning out US teams, and piling more jobs onto fewer people. My advice is to leave if... — read more
Lincoln Office
Why's everyone add the Lincoln office look so sad all the time?
Activist Jana wants Fiserv to sell more assets, refresh board
https://seekingalpha.com/news/4601923-activist-jana-wants-fiserv-to-sell-more-assets-refresh-board---report
The leadership can't act surprised things are breaking
You can't slash decades of collective knowledge for a small budget win over and over again and then look confused when everything starts falling apart. That isn't bad luck, that is the direct result of your own choice.
Mike Lyons - when will you begin to lead???
What are waiting for and why are you so passive? Shareholders have been wiped out and you seem like all is fine. Not it is not! There is one scoreboard for a public company and you are losing. You will be out of a job at some point unless you take... — read more
Pay Increases
on the CGL town hall Adam was very excited to tell everyone that executive pay increases were approved by the board so we can retain top talent like him. i think he forgot the rest of us did not get anything.
Culture is becoming more toxic by the day
I have been here around three years and the tension just keeps building. You can't change priorities every week and then act frustrated when work falls behind. Meanwhile, we can't ask any questions anymore because they often turn into criticism. This... — read more
Replace SLT with AI
Why don’t we just replace the worthless SLT with AI? The direction will be way more focused and with clear strategy. We will save tens of millions if not hundreds of millions when counting stock comp and bonuses.
All was okay until Dhivya started. She’s FB reincarnated
Wake up Mike. Wake up
Mike, board, SVP etc do a search
Mike, board, SVP etc do a search on Google for example.....fiserv su-ks. Take a look at how bad the opinions are of you, your performance and company. Look at all the complaints, absurd fees, lies, etc.. You are Terrible! This should be VERY... — read more
We are beyond streamlining, efficiency, and innovation
Fixing this would take visionary leadership with courage, long-term commitment, and out-of-the-box thinking. Nothing even close is on the horizon. Fiserv will continue until there's nothing left to shovel over to leadership and shareholders. We'll... — read more
Tech leadership update
Yet another MC or a replacement? Cavicchia is the current CTO, but notification just went out for this new guy (same title). What's going on?
Dhivya???? What?
I have a PhD for 20 years now and most of my papers are in AI. I worked for 5 years at Fiserv as a product director before I left! This lady keeps referring to AI, but she is simply talking about workflow and automation. This is not AI. Can someone... — read more
FIG Inc deep dive call
What is your opinion about new deep dive call by Mi? What is happening in that meeting
Where is the innovation
The cure is not in cutting costs. The cure is to innovate its way out of the current predicament. Fiserv seems to be missing that point. Sure you can increase EPS by buying back stock and laying off employees, but thats not going to grow top line... — read more